Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We make a guarantee. Any products you buy at BuyLovey are free of postage. If you encounter any problems, please contact us.

Which payment methods are accepted in the Online Shop?

We accept PayPal, Visa, MasterCard, Discover, American Express, and Afterpay.

How long will delivery take?

We pack and ship 7 days a week. Most likely, your order will get packed within 12-24 hours of you placing your order. Once it is packed and ready to go, you will get an e-mail with a tracking number.

How secure is shopping in the Online Shop? Is my data protected?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Send us an email

If you have any questions, you can send us an email, we will solve the problem for you as soon as possible.